Orders once placed on this website will be subject to acceptance in according to terms and conditions. Any Quotation shall be deemed to be an offer by the Seller to sell Goods pursuant to the Conditions. Once order is placed, the acknowledgment email will be sent to customer confirming the order of the customer. Dispatch or delivery of any Goods by the Seller to the Buyer has been effected such event or events shall be deemed conclusive evidence of the Buyer's acceptance of the Conditions.
We do not provide direct access to the details of your purchase on this website. You should keep the email with you for your records. Once orders are placed , the customer can check the details of the orders in their My Account Page Once an order is placed , we check the debit/credit card details and stock availability and then process the payment .Goods are subject to availability , If we are unable to provide your goods, we will inform you as soon as possible, We can either make a brand new one for you or refund you for full amount you have paid for.
The price of the goods will be Inclusive of VAT The price for any goods is seller’s current list price. The price you pay is the display price of the website. We make sure that all prices are correct, error do occur sometimes, if there is error in price of the good you have ordered, we will inform you and give you option of reconfirming the correct price or cancel the order. If we cannot contact you , we will consider it as Order Cancelled. And you will receive the full refund.
The seller can change their price as per their own choice, as they strictly depends upon fluctuation of currency and price of goods We accept Visa, MasterCard, Maestro, American Express, Checks (call to request), Money Order (call to request), and Bank Transfers (call to request). Finance option also available.
Let us know that you would like to return an order by providing us with your order number and by sending us an email to sales@buyfinediamonds.com. Please write a small covering note in your package letting us know the reason for your return. This will help process your return faster.
If you are sending your ring back to us for a one-time free resizing, please write clearly what size you would like us to adjust your ring to.
Please use the original packaging to send your jewellery back to us, or a similarly sized package for security purposes, using Special sign for delivery and insure it for full amount to send your item to our address:
BUYFINEDIAMONDS LTDSuite 7 , 88-90 Hatton Garden, EC1N8PN, London , United Kingdom.
If it’s easier, you can personally drop off your ring at our London showroom in Hatton Garden.
Simply book a appointment by visiting our booking page here. You’ll be notified when your jewellery is ready and you’ll need to book a collection slot with us. Please note that any drop offs and collection will require proof of ID for security purposes.